Contact Us

Whether it be about one of our products, a query about an order, or feedback, we’d love to hear from you. You can contact us via any of the options below:

Frequently Asked Questions

Before contacting us, why not check our frequently asked questions?



Customer Services:
0844 858 0734 (Monday to Friday from 9am to 5pm excluding Bank Holidays)


0844 858 0744 (Monday to Saturday 8am to 10pm, and Sunday 9am to 10pm)


Easter Opening Times

Customer Services will be closed from 5pm on Thursday 17th April until 9am on Tuesday 22nd April 2014

Our Order Line will be open as follows:

Good Friday (18th)  9am - 5pm

Saturday 19th April 9am - 5pm

Easter Sunday (20th) CLOSED

Bank Holiday Monday (21st)  9am - 5pm




You can contact us by email at


Cox & Cox Mailorder Ltd.
Marshall Way
Commerce Park
BA11 2FB

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Press Office

For press office enquiries, please contact 0844 858 0734 or email


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