Where's my order?

Pre-Ordered Items

You will not be able to track pre-ordered items until stock has arrived in our warehouse. For items that have been pre-ordered please check you order confirmation email for expected delivery dates into our warehouse. We will keep you updated if we are notified of any delays.

1 Man & 2 Man Items

Larger 1 man & 2 man items are NOT dispatched via our tracked network. These items will be dispatched from our partners' warehouse. We expect our delivery team to contact you to arrange delivery within 3-4 days from the date you placed your order, assuming item was in stock when the order was placed.

For the latest information on delivery times please visit our Delivery page.

To check the status of your order, please enter your Order Number and your Delivery Postcode below:

Where's my order?

If you need to contact us regarding your order, please email us at customerqueries@coxandcox.co.uk.

Pre-Ordered Items

You will not be able to track pre-ordered items until stock has arrived in our warehouse. For items that have been pre-ordered please check you order confirmation email for expected delivery dates into our warehouse. We will keep you updated if we are notified of any delays.

1 Man & 2 Man Items

Larger 1 man & 2 man items are NOT dispatched via our tracked network. These items will be dispatched from our partners' warehouse. We expect our delivery team to contact you to arrange delivery within 3-4 days from the date you placed your order, assuming item was in stock when the order was placed.

For the latest information on delivery times please visit our Delivery page.

To check the status of your order, please enter your Order Number and your Delivery Postcode below: