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Contact Us
Email us
You can track your order here. If you can't find what you need on our Help page you can email us using the contact form below.
We aim to respond to all emails within 2 working days but during busy periods this can take up to 5 working days.
Orderline
Our dedicated team are on hand to assist in placing orders and to offer product advice Monday to Sunday 8am to 8pm*
* excluding Christmas period
Orderline: 0330 333 2123
Information
If you can't find what you need on our Help page, our Virtual Assistant is available to support with your query 24/7 Just open the 'chat' icon in the bottom right-hand corner of the page or click here.
If you are looking to track your order this can be done via our website here.
Contact Us
Alternatively Our dedicated team are on hand to assist Monday to Friday 9am to 5pm (excluding Christmas period and bank holidays)
Contact Us: 0330 333 2123
Should you wish to contact us outside of business hours you can email us at customerqueries@coxandcox.co.uk.
We aim to respond to all emails within 2 working days but during busy periods this can take up to 5 working days.
Current Orders
If your enquiry is regarding an order placed on or before 27th February 2023 please contact Begbies Traynor at coxcox@btguk.com - Read more.
If your enquiry is regarding an order placed from 28th February 2023 onwards please contact us at customerqueries@coxandcox.co.uk.
Enquiries
We aim to respond to all emails within 2 working days but during busy periods this can take up to 5 working days customerqueries@coxandcox.co.uk.
Our dedicated team are on hand to assist Monday to Friday 9am to 5pm (excluding Christmas period and bank holidays)
Contact Us: 0330 333 2123